Terms of Service

Last updated: January 2026

These Terms of Service ("Terms") govern your use of the website of Shenzhen Hengxin Video Technology Co., Ltd. ("Hengxin", "we", "us") and the products and services offered through it. By accessing our website or placing an order, you agree to these Terms.

Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, this website by any third party.

Products and Pricing

All product descriptions, specifications and images are provided for information purposes and may be updated without notice. Prices quoted on the website are indicative; final quotations are provided by our sales team based on quantity, customization and shipping terms.

Orders and Payment

Orders are confirmed upon acceptance by our sales team. Payment terms, production lead times and shipping arrangements are specified in the order confirmation. Any deposit paid is non-refundable once production has commenced.

Warranty

Our products are covered by a manufacturer warranty as stated in the product documentation. The warranty covers manufacturing defects under normal use. It does not cover damage caused by misuse, improper installation, lightning or power surges without proper surge protection, or unauthorized modification.

Intellectual Property

All content on this website, including text, graphics, logos and product images, is the property of Hengxin or its licensors and is protected by intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Hengxin shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the website or products, including loss of profits, data or business opportunities.

Governing Law

These Terms are governed by the laws of the People's Republic of China. Any disputes shall be submitted to the competent courts of Shenzhen, China.

Contact

Questions about these Terms can be directed to hengxin@hxsxcctv.com.